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Cigna Life Insurance Review 2024: Everything You Need to Know

May 09, 2024 By Susan Kelly

Cigna Life Insurance has established itself as a pillar in the insurance industry, offering an array of products tailored to meet the diverse needs of its clientele. With a rich history that spans over two centuries, Cigna has been dedicated to providing financial security and peace of mind to families and individuals worldwide. In this 2024 review, we will delve into the intricacies of Cigna's life insurance policies, including term life, whole life, and universal life options. We aim to provide a comprehensive analysis of policy features, benefits, premiums, and customer service experiences. Whether you're seeking insurance coverage for the first time or contemplating a switch to Cigna, this review will equip you with essential insights to make an informed decision.

History and Background of Cigna

Cigna was founded in 1792 as the Insurance Company of North America (INA), making it one of the oldest insurance companies in the United States. Over the years, INA underwent various mergers and acquisitions, eventually becoming Cigna Corporation in 1982.

Today, Cigna operates globally and has established a strong presence in over 30 countries, providing a range of insurance products and services, including life, health, accident, disability, and supplemental coverage.

Types of Life Insurance Policies Offered by Cigna

Cigna offers three main types of life insurance policies: term life, whole life, and universal life. Each type caters to specific needs and preferences.

Term Life Insurance

Term life insurance provides coverage for a specific period, typically 10, 20, or 30 years. It is the most affordable option and offers a straightforward payout structure in case of death during the term. Cigna's term life policies also come with an optional accelerated death benefit rider, which allows policyholders to access a portion of their death benefit if they are diagnosed with a terminal illness.

Whole Life Insurance

Whole life insurance guarantees coverage for the insured's lifetime, contingent on the continued payment of premiums. It features a cash value aspect that appreciates over time, accessible via policy loans or withdrawals. Cigna's whole life insurance policies offer a secured death benefit and the possibility of dividends, appealing to individuals seeking enduring coverage and investment prospects.

Universal Life Insurance

Universal life insurance offers a hybrid solution, blending the advantages of term and whole life insurance. It features adjustable premiums and a cash value component that grows with interest, alongside opportunities for policy enhancement via investment choices. Cigna's universal life policies include a guaranteed death benefit and offer additional riders for increased security.

Features and Benefits

Cigna's life insurance policies come with a range of features and benefits that make them stand out in the market. Some key highlights include:

  • Flexible coverage options: Cigna offers a variety of policy amounts to cater to different needs and budgets.
  • Optional riders: Policyholders can enhance their coverage by adding riders such as accidental death, disability, or critical illness.
  • Online policy management: Cigna's online platform allows policyholders to access and manage their policies from anywhere at any time.

Drawbacks of Cigna Life Insurance

While Cigna's life insurance policies have many advantages, there are a few potential drawbacks that should be considered:

  • Limited policy options: Compared to other insurance companies, Cigna offers fewer types of life insurance policies.
  • Higher premiums: Cigna's premiums may be higher than some competitors, especially for older individuals or those with pre-existing health conditions.

Cost Comparison

The cost of life insurance is influenced by factors such as age, health, and coverage amount. To provide a rough estimate, we compared Cigna's premiums for a 30-year-old non-smoking male with $500,000 coverage for a 20-year term. The monthly premium for this policy was around $27, which is slightly higher than some competitors but still competitive in the market.

Customer Service Experience

Cigna has a strong reputation for providing excellent customer service, with numerous accolades and awards to back it up. They offer multiple channels for policyholders to access support, including phone, email, live chat, and social media. Additionally, Cigna's online resources and tools make it easy for customers to manage their policies independently.

Steps to filing a claim with Cigna

In the unfortunate event of a policyholder's death, their loved ones can file a claim with Cigna by following these steps:

  1. Gather necessary documents: The claimant will need to provide a certified copy of the death certificate and any other required documentation.
  2. Notify Cigna: The next step is to notify Cigna either by phone or email. The claimant will be assigned a dedicated claims specialist who will guide them through the process.
  3. Complete and submit forms: Cigna will provide the necessary claim forms, which must be completed and submitted along with any supporting documents.
  4. Wait for review: Once all documentation is received, Cigna will review the claim and make a decision.
  5. Receive payout: If the claim is approved, Cigna will issue a payout to the designated beneficiary(s).

Customer Reviews and Testimonials

According to customer reviews and testimonials, Cigna's life insurance policies are highly praised for their competitive rates and exceptional customer service. Customers also appreciate the company's commitment to transparency and clear communication throughout the policy purchasing process.

Final Thoughts

Overall, Cigna offers a diverse range of life insurance policies with strong financial ratings and excellent customer service. While there may be some limitations in terms of policy options and premiums, the company's commitment to providing flexible coverage options and top-notch support makes it a strong contender in the life insurance market. Whether you're looking for short-term protection or long-term security, Cigna has a policy that can cater to your specific needs and preferences. So, consider exploring Cigna's life insurance offerings if you're in the market for reliable and comprehensive coverage.

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